About us

The Representation Company of euromic

GlobalConneX is the exclusive Representation Company of the euromic association in Singapore and Malaysia. Our mission is to connect Singaporean and Malaysian businesses engaged in the MICE (Meetings, Incentives, Conferences, and Events) industry with euromic’s extensive network of DMCs (Destination Management Companies). We will act be the key point of contact between our clients and euromic member DMCs. Our role is to introduce our member destinations, help you select the destinations that will best suit your needs, and exceed your expectations. Once those connections are made, we will ensure that there is smooth and efficient communication between you (our clients) and your chosen destinations and DMCs.

At GlobalConneX, our goal is to be your trusted partner for all your current and future MICE needs. Whether you are planning an incentive trip, organizing a conference or congress, managing corporate travel, or business and political delegations, we and the euromic DMCs are here to support you every step of the way.

Our Core Values

1. Customer-Centricity

We prioritize assisting our clients to build beneficial and fruitful relationships with our euromic member organisations. We are dedicated to ensuring that our members deliver exceptional service to our clients, and that every aspect of our clients’ MICE travel experience is smooth, efficient, and customised to your specific requirements, and more.

2. Reliability

We pride ourselves on our dependability and quick response times, serving as the vital link between our clients and our euromic organisations:

Our clients and partners can count on us to provide clear, prompt, and effective communication at the start of the journey when destinations and DMC partners are being selected.

euromic’s distinguishing factor is that every member organisation is an owner- operated business, which means that we (and you as our clients) have a direct line to the owners of the member organisations whenever that may be necessary during the process of designing your travel programme.

3. Professionalism

We and our euromic partners uphold the highest standards of professionalism in everything we do. Our team is committed to delivering the highest levels of quality service with integrity, ensuring that every client interaction reflects our dedication to excellence.

4. Partnership and Long-Term Commitment

We aim to build lasting relationships with our clients, becoming their trusted partner for all their travel requirements. By understanding their unique needs and preferences, we provide personalized and consistent support, fostering and cementing long-term collaboration.

Client journey

Initial Consultation

We listen to your needs and preferences to understand your travel objectives.

Tailored Itinerary

Our team collaborates with DMCs to design a customized travel plan, offering recommendations that best fit your business goals.

Seamless Coordination

We manage all logistics through our network of DMCs, ensuring a smooth and hassle-free experience from start to finish.

On-the-Ground Support

Our local experts provide continuous support during your trip, ensuring everything goes as planned.

Continuous Improvement

We value your feedback and use it to enhance our services for your future travel needs.

Our Team

Vanessa Zhao

Director of Business Development

Vanessa

Vanessa's multilingual skills and extensive international working experience guarantee smooth communication and deep cultural knowledge, to facilitate connecting your global MICE travel needs with expert programme designing and delivery by our DMC partners in different destinations.

Joshua Masillamoney

Director

Joshua brings more than 29 years of global hospitality experience, together with MBA and legal qualifications from the UK and Singapore, to GlobalConneX, providing a diverse range of skills which strengthens our ability to connect you with our euromic DMC partners.

Kathy Lavery

euromic’s Appointed Representative

With more than 20 years' experience in Sales and Marketing, Kathy brings a depth of knowledge and work experience that is, in the words of the euromic members, “legendary.” Kathy will work with us at GlobalConneX in an advisory role, supporting sales initiatives and advising on marketing projects while she continues to develop other markets in Asia.